SECTORS / Retail & E-commerce
"In stock? Where's my parcel?" Instant answers, even a hundred times a day.
For shops and e-commerce: the customer writes on WhatsApp or Instagram, the assistant answers product, size, stock and shipping status and takes the order. On campaign day bulk messages go out; Google reviews get replies; Taggest writes the content that puts your product pages in front of search and AI engines.
Hi, is the beige trench coat available in 38? Can it arrive by Friday?
Hi Selin! Beige trench coat, 38 is in stock (2 left). Orders placed before 3 pm today are delivered Thursday. Cash on delivery or shall I send a payment link?
Send the link
Your payment link: badex.link/x9k2 ✓ I'll send the tracking number here once it ships.
Sound familiar?
The same 5 questions, 200 times a day
Size, stock, shipping, returns, price; the team can't keep up and sales slip away.
Campaign news sent one by one
New season or sale announced manually; hitting Meta rules and getting the number banned.
Product pages invisible on Google
Hundreds of products, zero descriptions; competitors show up in ChatGPT and Google.
The fix: ready-made products for your sector
Badex Chat
24/7 sales assistant on WhatsApp, Instagram and Messenger: product/stock/shipping answers, order taking, payment links, bulk campaigns (approved templates), Google review replies.
Badex Chat →Taggest
AI content, SEO and GEO platform with 9 autonomous agents: product descriptions, category copy, blog; visibility in search engines and AI answers.
Product siteHow it works
01
Connect the catalogue
Products, sizes, stock and prices; from your e-commerce platform or Excel.02
Connect channels
WhatsApp, Instagram DM, Messenger in one inbox.03
Write the rules
Shipping times, return policy, promotions; the assistant speaks by them.04
Campaigns and content
Bulk messages with approved templates; product page content with Taggest.Who uses it
“With Badex we fully automated our WhatsApp customer communication. Order processes got faster, customer satisfaction went up and our workload dropped significantly.”
Pricing
Prices exclude VAT. 10% off on annual billing. What would it earn you? ROI calculator →
Frequently asked questions
Where does it read stock from?
From your e-commerce platform (API) or a regularly uploaded product list. If out of stock it suggests alternatives.
Will bulk messaging get my number banned?
No — the official Meta API and approved templates are used; sending limits and quality rating are visible in the panel.
Marketplace questions?
Marketplace messages stay in their own systems; your own channels (WhatsApp, Instagram, website) are handled by one assistant.
Does it handle returns too?
Yes, it takes return/exchange requests by your rules and passes them to your team with the order number.
Let's set it up for your business together.
In a 15-minute call we configure the product for your workflow. No credit card, no commitment.